Nandini Bedi shares with us her experience of the Marketing Mindset workshop held on 6 July 2022.
As a part of the SENSE CPD online events, Dr Malini Devadas – scientific editor and mindset coach – was invited to address members about a marketing approach for freelance editors. The session took the form of a short presentation of about 10-15 minutes, after which 45 minutes were devoted to a Q and A. As can be imagined, not only was it was well attended, but there was also a lot to discuss! In her short presentation, Malini focused on how to define the problem, a three-step approach to finding ideal clients and developing the confidence to grow one’s business without complicating life for oneself by giving in to thoughts that get in the way. The slides were shared with those who attended.
Marketing strategies already in use by SENSE members
Some of these are: a website as a means to communicating credibility and legitimacy, posts on LinkedIn and an email newsletter; directly approaching existing clients to inform/check/communicate – or in other words to let them know where you stand in terms of your availability and to remind them that you are there should they need an editor; and lastly, the importance of word of mouth.
There were also concerns that came up. Is it possible in this day and age to market oneself if one is not into social media? While Malini herself is very active on social media (check her out on Facebook and Instagram), she does not propagate it as the best or only way. Her approach is to put plenty of content out there in the world, with the idea of reaching out to those who are not yet convinced of their need for an editor. It’s her way of making contact with this particular group, so that they, over time, get to see the value an editor would add to their writing, as well as why paying for this service is worth it. If one is not into social media, then the email newsletter referred to in the previous paragraph, or a request to satisfied clients to pass the message on to colleagues would work just as well. However, as a member pointed out, word of mouth works if one keeps doing the same thing, but in order to introduce a new service, social media would be more effective.
How does one present oneself if there’s more than one service on offer, especially if these are quite different to each other? In other words, how does one target different groups? Malini suggested segregating one’s services over different platforms, and/or clearly defining these as two separate entities on one’s website, (check out hers at mdwritingediting.com.au). And this leads to another question that came up about whether it is more effective to use one’s name or a company name – to which her reply was that she thinks most people who choose her do so because they remember her and her work and not the name of her company. Her homepage is worth looking at to get an idea of her approach.
How does one get one’s foot in the door of an institution? Ever thought of offering a free speech in which you present what you do? This is not that different to putting out content about what you do via social media and is therefore a useful strategy for those who aren’t into social media.
The message to take home
To my mind, a very important message that Malini had to give was not to overthink and procrastinate, but to get out there and reach out to as many people as possible with what’s on offer, in the way that suits one best. Start and be aware of what works and what doesn’t. Change strategies if necessary. Use trial and error to go forward. To her mind, just sticking it out over a period of brings rewards. Too many of us give up and that’s the pity. Persistence pays. In the end the ones who don’t give up reap the benefits over time and develop a marketing mindset.