De Back to Basics: Customer Service for Language Professionals – Christy de Back

Give your business a boost by answering Christy’s 5 questions in this online mini-workshop. Enjoy her fun tips and anecdotes, based on her 20+ years of experience as an independent language professional. Some of the topics include: how to offer added value, how to exceed expectations and turn customers into ambassadors. From ‘killing our customers with kindness’ to really starting to love them.

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About the presenter

 Christy de Back

Christy de Back is enthusiastic, driven and professional. She has worked since 1999 as a sworn interpreter-translator for Dutch and English and as a language trainer in English for the government and the business community.